Brandster, Inc. is an online sales and distribution company of appliances, furniture, grill and BBQ, hearth, and home decor products within the United States. Serving the needs of businesses and professionals across the country, Brandster operates southeast Florida, and partnered distribution facilities all over North America.
Our customer loyalty and satisfaction
continues to grow based on our
“Whatever It Takes” customer
service attitude that keeps
people coming back and
shopping at our stores.
Our customer service
team is always ready
and willing with any
situation that may
Take a look at our
Approved to see
what our present
to say about the
way we do things!
Could not be happier with my purchase. Great help with pricing before the sale with Taylor Harris. She was very patient with us as we changed our mind's several times. Kristen Verga was extremally helpful with questions about delivery. Berlin Garden's delivered the furniture exactly as they promised(in 5 months) It was worth the wait. Very well packaged and protected. ...More
Paul and his team were very knowledgeable and helpful with the entire process from beginning to end. The order was delivered ahead of the scheduled date. All pieces were flawless and exactly what we had hoped for. We are extremely happy with the quality and fit of all pieces that were selected. We often entertain outside and have have had nothing but comments on the furniture. I would highly recommend Berlin Gardens outdoor furniture to everyone along with Paul and his team at Brandster Inc. They do what they say and get it done. Thank You Brandster! ...More
I just completed my installation of our new outdoor kitchen, and could not be happier! All of the shelving, the grill, sink and power burner are Coyote (smoker is Primo), which I got through working with Paul from Brandster. I probably had 50 rounds of emails with Paul, and he was professional and prompt through the entire deal. Not only that, but working through him, I spent considerably less than buying at list through Amazon or retail. ...More
Awesome! I ordered two built in Coyote grills - one pellet and one gas. We live on the island of Kauai, so getting them here took a bit of logistics. But, I am glad we endured the process as these grills are totally awesome and work beautifully. Paul was great (at Brandster) and we are now enjoying our custom BBQ island on a daily basis. ...More
Great customer service from the first email to the last phone call. I really appreciate Paul and his team. I am extremely happy with the Coyote products and have continued to enjoy cooking on them. Sales, packaging and delivery was seamless. All questions answered and all recommendations were not based on higher sales but what would work best. I will definitely continue to be a customer. ...More
I recently worked with Paul to purchase my coyote grill components.
He was great to work with guiding me to what to purchase.
I purchased the 28" propane grill with rotisserie. It is amazing.
It is so easy to use. I also got the single side burner. It too is fabulous and easy.
I also got the 28" pellet grill which is amazing. I am learning to be a grill master with this one.
My outdoor kitchen has come together so beautifully with my coyote products. Best buy ever.
Cheri from Halifax, PA. ...More
It is rarity these days to be treated so well and when those days do happen, I feel that it is important to share them. From the very start of my first call to Brandster, asking for help to identify a specific product of interest that I couldn't find, to the very last call asking for help with the shipping damage I incurred in the purchase, I was treated with the highest lever of customer service.Each of my 3 phone calls was to a gentlemen by the name of Sam, who represented the company and their brand as I would love for any employee of mine to do. I hope and trust that all of Brandster's employees are as professional as Sam has been to me. ...More
I had a great experience with Paul as he was recommended to me by a good friend of mine. He was very patient and provided some very good insight on my project. Once we were able to go, he followed through and provided me updates along the way. I'm very happy and would recommend anyone looking for great service and advice for their outdooor kitchen! ...More
I understand that all manufacturers of polymer outdoor furniture are having difficulty getting materials right now, causing shortages and delays everywhere. Even so, Taylor totally came through for us! She is a rock star! Because of the shortages, company policy prevented her from selling me a single chair (only doing pairs right now). A week later, when she had another customer wanting a single chair, she remembered me, called, and made both customers extremely happy! Definitely above and beyond! That girl totally understands customers service and she deserves a raise! ...More
We have owned a DCS built in grill for about 15 years...was working fine, but since we were renovating we decided to upgrade to the new model. Paul at Brandster was very knowledgeable about the entire product line and the new features the upgrade offered. He was able to deliver our new grill at a great price and very efficiently arranged ground transportation... the grill arrived right on time for installation. Before and after the purchase and during the delivery period and after all was complete any inquiries or questions we had were efficiently and professionally answered by Brandster. Great company you can feel comfortable doing business with! ...More
We ordered a Piedmont Sofa and two Piedmont Chairs and cushions through Brandster Inc
We tackled the chairs for first assembly and they went together as predicted.
The sofa was missing a couple of pieces in the package from Breezesta.
We called Brandster and through the efforts of Paul and Angela, we received the missing pieces in short order.
The sofa went together rather easiliy and with the chairs, make a great addition to our backyard porch.
We so appreciate the work Paul and Angela did on our behalf as the error in packaging was not theirs but they made it work.
I'd order again through Brandster as they do go the extra mile.
Thanks to Paul and Angela ...More
Well, I can’t fault these guys. I was a little apprehensive ordering from this company as I had never heard of them before but they turned out great. I bought a Stainless Steel set of grill grates that unfortunately were delivered damaged. Ashly from Brandster quickly rectified the situation and had a new set to me within days. Great customer service and the product is of very high quality. I would definitely use this company again. ...More
Each year Brandster.com contributes a percentage of its sales to select charities as a way of giving back. Just by shopping with Brandster you can help support individuals, and families across the country with much needed financial help and daily essential care in difficult times. Together...we can do more!